Question 1

How does Sippy work?

Accepted Answer

Message Sippy on WhatsApp, verify your phone number, and start sending and receiving USDC digital dollars instantly. No app download or bank account required.

Question 2

Is Sippy free?

Accepted Answer

Yes. Sippy charges zero fees for sending and receiving USDC on Arbitrum.

Question 3

Is my money safe with Sippy?

Accepted Answer

You own the wallet. Sippy can only move funds through a spend permission you approve, capped by the daily limit you set. You can revoke that permission anytime in settings. The wallet itself runs on Coinbase wallet infrastructure on Arbitrum.

Question 4

What countries does Sippy support?

Accepted Answer

Sippy is built for Latin America. Anyone with a phone number and WhatsApp can create a wallet and send or receive USDC.

Question 5

Do I need a bank account to use Sippy?

Accepted Answer

No. Sippy works entirely through WhatsApp. You do not need a bank account, a crypto exchange, or any other app to send and receive digital dollars.

Question 6

What is USDC?

Accepted Answer

USDC is a digital dollar stablecoin issued by Circle. Each USDC is backed 1:1 by US dollars held in reserve. Sippy uses USDC on the Arbitrum network for fast, low-cost transfers.

Question 7

How do I send money with Sippy?

Accepted Answer

Just message Sippy on WhatsApp with something like "send 10 to +57..." or "manda 5 a Maria". Sippy understands natural language in English, Spanish, and Portuguese.

Question 8

What if I lose access to my WhatsApp?

Accepted Answer

Your wallet is also reachable with the email you used during setup. If you lose your phone or your WhatsApp account, you can recover access at sippy.lat/setup using that email. Your funds stay yours.

Question 9

Can I block or mute the Sippy chat?

Accepted Answer

Yes. Sippy is just a contact in WhatsApp, so you can block, mute, or archive it from WhatsApp itself like any other chat. Your wallet stays active, and you can unblock whenever you want to come back.

Question 10

Will Sippy ever ask for my password or codes?

Accepted Answer

Never. Sippy will not ask you for passwords, recovery phrases, or verification codes through chat. If someone messages you claiming to be Sippy support and asks for any of those, it is a scam.